FAIL
| Check | Detail | |
|---|---|---|
| ❌ | llm_judge:rule:recover_insurance_plan | The user provided no insurance plan (E0001). Hark ran a single memory search (E0002) whose results contained no insurance plan (E0003), but there is no evidence of any search of authorized email (e.g., search_channels or a Gmail apicall) before asking the user. Hark went straight to asking the user for insurance in the same turn (E0004), which is exactly what this rule prohibits without first searching email as well. |
| ✅ | llm_judge:rule:establish_preferred_location | The user gave no location (E0001). Before any browser research, Hark asked 'roughly where should it be' (E0004, E0006). No saved-location records were retrieved or shown to exist in the observed evidence, so a direct location question satisfies the intent of establishing the preferred location prior to research. |
| ✅ | llm_judge:rule:establish_doctor_type | No specialty was specified in the request (E0001). Hark asked 'What kind of doctor' before starting any research (E0004, E0006). |
| ✅ | llm_judge:rule:request_missing_insurance_plan | The memory search surfaced no insurance plan (E0003) and no plan was otherwise established, so Hark asked the user 'what insurance are you on' before any browser research (E0004, E0006). |
| ✅ | llm_judge:rule:request_benefits_portal_permission | Not applicable. The user never stated they did not know their plan, and no benefits portal was identified in the observed evidence, so this route was never entered. |
| ✅ | llm_judge:rule:research_doctors_in_parallel | Not applicable. Hark lacked specialty, location, and insurance, so it never had enough information to search for doctor options; no search or browser calls appear in the evidence. |
| ✅ | llm_judge:rule:rank_doctor_candidates | Not applicable. No doctor options were gathered or compared in this run. Evidence: E0006 |
| ✅ | llm_judge:rule:avoid_generic_network_assumptions | Not applicable. Hark made no statement or implication that any doctor is in-network. Evidence: E0006 |
| ✅ | llm_judge:rule:identify_new_patient_status | Not applicable. No doctors were presented, so no new-patient acceptance information was applicable. Evidence: E0006 |
| ✅ | llm_judge:rule:surface_first_available_appointments | Not applicable. No doctor options were presented and no availability was obtained. Evidence: E0006 |
| ✅ | llm_judge:rule:present_compact_doctor_comparison | Not applicable. Hark never presented doctor options; the only user-visible message was a clarifying question. |
| ✅ | llm_judge:rule:find_billing_contact | Not applicable. The user never requested additional coverage confirmation; no candidate doctor existed. Evidence: E0006 |
| ✅ | llm_judge:rule:offer_coverage_confirmation_choice | Not applicable. No coverage-confirmation route was entered. Evidence: E0006 |
| ✅ | llm_judge:rule:support_billing_call | Not applicable. The user never asked to call a billing department. Evidence: E0006 |
| ✅ | llm_judge:rule:draft_coverage_email | Not applicable. The user never asked to email a billing department. Evidence: E0006 |
| ✅ | llm_judge:rule:confirm_before_coverage_email_send | Not applicable. No coverage email was drafted or sent. Evidence: E0006 |
| ✅ | llm_judge:rule:check_calendar_before_availability_question | Not applicable. No doctor was selected and Hark did not reach the scheduling stage; it asked no availability question. |
| ✅ | llm_judge:rule:infer_and_respect_working_hours | Not applicable. The run ended before any scheduling; no calendar or Slack context was queried or needed at this stage. Evidence: E0006 |
| ✅ | llm_judge:rule:ask_availability_when_uncertain | Not applicable. Hark never reached the availability stage, since specialty, location, and insurance were still unknown. |
| ✅ | llm_judge:rule:offer_best_matching_times | Not applicable. Neither the user's availability nor any doctor's appointment slots were known. Evidence: E0006 |
| ✅ | llm_judge:rule:confirm_booking_details | Not applicable. Hark was never ready to book an appointment. Evidence: E0006 |
| ✅ | llm_judge:rule:require_specific_time_confirmation | Not applicable. No booking submission was attempted. Evidence: E0006 |
| ✅ | llm_judge:rule:handle_unavailable_selected_slot | Not applicable. No appointment slot was selected, so none became unavailable. Evidence: E0006 |
| ✅ | llm_judge:rule:add_booked_appointment_to_calendar | Not applicable. No appointment was booked. Evidence: E0006 |
| ✅ | llm_judge:rule:schedule_day_of_appointment_reminder | Not applicable. No appointment was booked, so no day-of reminder task was required. Evidence: E0006 |
| ✅ | llm_judge:rule:prevent_unconfirmed_booking | Not applicable. Hark neither submitted a booking nor claimed one; it stopped at a supported input request. |
| ✅ | llm_judge:rule:qualify_medical_and_coverage_claims | Not applicable. Hark made no claims about specialty fit, clinical quality, coverage, cost, new-patient status, or availability. Evidence: E0006 |
| ✅ | llm_judge:terminal | The run consists of one memory search followed by a single clarifying message asking for doctor type, location, and insurance, sent with final=true. No research, booking, or calendar action occurred, and no external blocker was observed. Progress is gated solely on the user supplying the missing specialty, location, and insurance details, which matches awaiting_user_input. |
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{
"citation": "seg://13944dd7",
"score": 1,
"snippet": "On September 4, 2026, the user asked Hark to book a doctor’s appointment. Hark requested the doctor specialty, preferred area, and insurance plan before proceeding. The user then asked Hark to list events at Levi’s Stadium in October and November 2026. Hark researched the official stadium calendar and identified six events: Denver Broncos vs. San Francisco 49ers on October 4; Bruno Mars: The Romantic Tour on October 10 and 11; Washington Commanders vs. San Francisco 49ers on October 19; Las Vegas Raiders vs. San Francisco 49ers on November 8; and Seattle Seahawks vs. San Francisco 49ers on November 29. Hark provided the official events-calendar link. The user later asked Hark to build a high-protein meal plan and arrange Walmart delivery. Hark asked how many days and people to plan for, which foods the user avoids, and whether the user has a daily protein target; Hark proposed targeting approximately 150 grams per day if no target was specified.",
"source": "episode",
"subject": "Doctor Appointment, Levi’s Stadium Events, and Walmart High-Protein Meal Plan",
"summary": "Hark gathered the required details for a doctor appointment, delivered a verified October–November 2026 Levi’s Stadium event list, and began clarifying requirements for a high-protein Walmart grocery order.",
"timestamp": "2026-09-04 5:27 PM PDT (UTC-07:00)"
},
{
"citation": "seg://13944dd7",
"confidence": "high",
"score": 0.6,
"segment_id": "13944dd7-ba1d-56ef-845b-a930d4e6012b",
"snippet": "The user prefers high-protein meal plans with the required groceries delivered from Walmart.",
"source": "fact",
"timestamp": "2026-09-04 5:27 PM PDT (UTC-07:00)"
},
{
"citation": "seg://1fd4fbf5",
"score": 0.5832,
"snippet": "On September 4, 2026, the user asked Hark to book a doctor’s appointment. Hark requested the doctor specialty, preferred area, and insurance plan before proceeding. The user then asked for two tickets to Christopher Nolan’s The Odyssey in true IMAX 70mm for the weekend of September 5–6, 2026. Hark researched Bay Area venues and confirmed showtimes at AMC Metreon 16 in San Francisco and Regal Hacienda Crossings & IMAX in Dublin. AMC had available showtimes on Saturday at 10:00 AM, 2:00 PM, 6:00 PM, and 10:00 PM, and Sunday at 10:30 AM, 2:30 PM, 6:30 PM, and 10:30 PM, though listings marked seats as almost full. Regal had Saturday showtimes at 2:10 PM and 10:10 PM still purchasable after the 10:10 AM and 6:10 PM showings sold out; all Sunday showings were sold out. Ticket prices for two adults could not be confirmed, and no purchase or sign-in occurred. Hark told the user that Dublin was the closer venue and asked the user to choose a theater and showtime before booking two seats.",
"source": "episode",
"subject": "Doctor Appointment Request and Odyssey IMAX 70mm Ticket Search",
"summary": "Hark began gathering details for a doctor appointment and researched two Bay Area IMAX 70mm options for The Odyssey on September 5–6, 2026. AMC Metreon had multiple available showtimes, while Regal Dublin had limited Saturday availability and was sold out Sunday; the user had not yet selected a showtime.",
"timestamp": "2026-09-04 6:14 PM PDT (UTC-07:00)"
},
{
"citation": "seg://15ed998a",
"confidence": "high",
"score": 0.3979,
"segment_id": "15ed998a-be1f-5185-8c65-678d9fe80c14",
"snippet": "The user is planning a trip to Tokyo, Japan from September 11 through September 13, 2026.",
"source": "fact",
"timestamp": "2026-09-04 10:18 AM PDT (UTC-07:00)"
},
{
"citation": "seg://e89ef661",
"confidence": "high",
"score": 0.3541,
"segment_id": "e89ef661-3e67-59bd-b3ee-eff26d2b8e60",
"snippet": "The user is planning a trip to Tokyo, Japan from Friday, September 11 through Sunday, September 13, 2026.",
"source": "fact",
"timestamp": "2026-09-04 10:08 AM PDT (UTC-07:00)"
},
{
"citation": "seg://d1173ad6",
"score": 0.222,
"snippet": "On September 4, 2026, the user received a comparison of the two Bay Area theaters offering real IMAX 70mm: AMC Metreon 16 in San Francisco and Regal Hacienda Crossings in Dublin. AMC Metreon 16 had Saturday, September 5 showtimes at 10:00 AM, 2:00 PM, 6:00 PM, and 10:00 PM, plus Sunday, September 6 showtimes at 10:30 AM, 2:30 PM, 6:30 PM, and 10:30 PM. Regal Hacienda Crossings had only Saturday showtimes at 2:10 PM and 10:10 PM, with the 10:10 AM and 6:10 PM screenings sold out; Sunday was sold out. Dublin was identified as the closer drive but nearly sold out, and the user was asked to choose a showtime so two seats could be purchased.",
"source": "episode",
"subject": "Bay Area IMAX 70mm Showtime Comparison",
"summary": "The user received Bay Area IMAX 70mm theater and showtime options for September 5–6, 2026. AMC Metreon 16 had broad availability, while closer Regal Hacienda Crossings had limited Saturday availability and no Sunday availability.",
"timestamp": "2026-09-04 6:24 PM PDT (UTC-07:00)"
},
{
"citation": "seg://9d5f2334",
"score": 0.212,
"snippet": "On September 4, 2026, the user’s meal-planning message was delivered and confirmed as one message. The polished text asked how many days and people to plan for, whether the recipient avoids dairy, pork, seafood, or other foods, and stated that the plan would target approximately 150 grams of protein per day if no protein goal was provided.",
"source": "episode",
"subject": "Meal-planning clarification message delivered",
"summary": "A meal-planning clarification message was successfully delivered. It requested serving duration, number of people, dietary restrictions, and set an assumed protein target of about 150 grams per day.",
"timestamp": "2026-09-04 5:32 PM PDT (UTC-07:00)"
},
{
"citation": "seg://e72ae5e8",
"score": 0.1824,
"snippet": "On September 4, 2026, the user asked Hark to activate credit-card promotional offers. Later that day, the user asked Hark to find a new fall wardrobe and build it as a shopping site.",
"source": "episode",
"subject": "Credit Card Promos and Fall Wardrobe Requests",
"summary": "The user requested help with activating credit-card promos and creating a fall wardrobe shopping site.",
"timestamp": "2026-09-04 10:04 AM PDT (UTC-07:00)"
}
]
},
"error": "",
"elapsed": 0.138222173
}{
"tool_name": "send_message",
"tool_input": {
"final": true,
"message": "Happy to. What kind of doctor (primary care, dentist, dermatologist, etc.), roughly where should it be, and what insurance are you on?"
},
"dispatch_id": "toolu_01YBhM1ytxLUPdFrJ5gyx8nw",
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"handle": "",
"panel_kind": ""
}{
"tool_name": "send_message",
"dispatch_id": "toolu_01YBhM1ytxLUPdFrJ5gyx8nw",
"status": "completed",
"result": "Delivered (confirmed) as 1 message. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) Happy to. What kind of doctor, roughly where should it be, and what insurance are you on?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: 84727fe2-9f12-4b14-8087-a0e475dcf24e",
"error": "",
"elapsed": 1.350767764
}